About us

about us banner

Our Royal Surrey Family

We are a clinically led NHS trust providing joined up care by bridging the gap between hospital and community services.

We are also a regional cancer centre and provide many world class services and aspire to deliver more for our patients in the future.

Our compassionate, caring and friendly colleagues make up our Royal Surrey family and are at the heart of what we do. We all have a passion for learning, continuous improvement and excelling together through innovation, research and development.

What we do

There are great things happening every day in our wards and departments, and in the homes of people across Surrey, where our colleagues are providing care for people where they need and want it.

We are helping tens of thousands of cancer patients giving them access to cutting edge treatment and technology.

As well as treating people today, we are helping find the treatments of tomorrow with world leading research taking place in many areas.

But we’re not just about specialist care. Each day thousands of people access our services for emergency care, help with life-long conditions and to welcome new lives to the world in the safe hands of our outstanding rated maternity services.

Where we are going

We have a clear strategy and a plan for how we will get there. We have turned our goals into ‘True North’ objectives – ambitious destinations that act as a compass and guide us on our improvement journey.

We are working together towards:

  • Zero harm          
  • Having surplus funds each year to reinvest in services
  • Being in the top 10% for staff engagement         
  • Deliver all nationally set targets for emergency care, referral to treatment and others   
  • With system partners improve population health, patient experience and reduce the cost of care per person

How we will get there

Royal Surrey is a place with dedicated teams and individuals with a great reputation and history of embracing quality improvement (QI) and transformation work. Continuously improving is one of our core values. For a number of years hundreds of colleagues have been trained in improvement methodology. Today, the Trust has put QI firmly at the centre of its strategic journey. It is seen by the board as the vehicle which the Trust will use to reach the goals set out in the 2018-23 strategy.

The emphasis is not on starting something new, rather it is building on the learning and skills developed in the past and enhancing those to help shape and improve the future.

How you can be part of our Royal Surrey story

Help shape the future of your NHS – become a Royal Surrey Supporter and become a member.

Be part of the team and contribute to your community – we are always looking to welcome the brightest stars to join the Royal Surrey family.

Play a role in the future of medicine and treatment – find out more about our many clinical trials and research.

Share your Royal Surrey story – our story is all about those we serve. Tell us about great care, but more importantly where we could have done better so we can continue to continuously improve our services. Get in touch

Royal Surrey Charity