Visiting us

visiting us

Whether visiting for an Outpatients appointment, as an Inpatient, or to visit your family and friends, all the information you need to know can be found on these pages. 

Coming to hospital can be daunting so we aim to make your visit as comfortable and easy as possible. 

Coronavirus (Covid 19)

New visiting rules

The Trust is slowly easing visiting restrictions from Monday 13 July. Visiting to some wards will be permitted by appointment only.

From Wednesday 8 July you will be able to book an appointment directly with the ward that the patient is staying on. The ward telephone numbers are available here.

Visitor bookings can be made for between 2pm and 8pm daily. All visitors will be taken through a Covid-19 risk assessment to ensure that it is safe for them to visit.

We have updated our visiting guidance as follows:

  • Patients admitted for five days or more can have one visitor per week for one hour. This must be pre-booked with the ward
  • Only visitors over the age of 16 may visit, unless there are exceptional circumstances
  • Only one visitor will be allowed in a bay at a time
  • For those patients who are under the care of our End of Life Team, daily visiting is permitted. Two people will be allowed at the bedside at a time. These bookings must also be made directly with the ward team
  • Some wards will still maintain a no-visiting policy based on infection control requirements. These are: Compton Ward, Frensham Ward, Surgical Short Stay Unit and Day Surgery (excluding any end of life care)
  • All visitors will be required to wear a face mask for the duration of their visit
  • Visitors carrying out caring, faith and spiritual support for patients are welcome to visit, however you will need to complete a full risk assessment prior to coming to the hospital. You will also need to follow infection control guidance during your visit.

MYCO virtual visiting

  • Myco virtual visiting continues to be available. You can access more information about this, including how to book here.

Please see Visiting someone for more information.

Royal Surrey Charity